Concierge Service
Our concierge service is designed to simplify and enhance the experience of villa and charming home owners in Menorca.
We manage your property all year round, ensuring its upkeep, presentation, and your guests’ satisfaction. With a personalised and discreet approach, we give you the peace of mind of knowing your home is in good hands — whether you are on the island or abroad.
Whether you live locally or overseas, we take care of the full management of your property so you can enjoy it with complete peace of mind.
Service Catalogue
Package 1 – Security & Serenity
Ideal for absentee owners
- Regular inspection visits (interior and exterior)
- Airing and supervision of basic maintenance (garden, pool, equipment)
- Key holding for maintenance access or emergencies
- Mail and delivery management
- Detailed reports to keep you informed about your property’s condition
Package 2 – Essential Rental Management
Includes Package 1, plus:
- Check-in and check-out of tenants (key handover, inventory reports)
- Guest assistance during their stay
- Coordination with local providers (cleaning, laundry, maintenance, repairs)
- Listing publication on different websites and platforms
- Booking management
Package 3 – Premium Concierge & Optimisation
Turnkey service
Includes Package 2, plus:
- Rental optimisation: advice to maximise rental income
- Interior decoration & home staging: enhance your property’s appeal to attract demanding guests
- Property preparation before your arrival and at the start of the rental season (cleaning, shopping, equipment set-up)
All our services are flexible and can be tailored to your needs.
Contact us for a personalised property management proposal.
Service Summary
| Services | Package 1 | Package 2 | Package 3 |
|---|---|---|---|
| Regular inspection visits | ✔️ | ✔️ | ✔️ |
| Airing & supervision of basic maintenance | ✔️ | ✔️ | ✔️ |
| Key holding | ✔️ | ✔️ | ✔️ |
| Mail and delivery management | ✔️ | ✔️ | ✔️ |
| Detailed report | ✔️ | ✔️ | ✔️ |
| Check-in & check-out of tenants | — | ✔️ | ✔️ |
| Supervision of cleaning between rentals | — | ✔️ | ✔️ |
| Guest assistance during stay | — | ✔️ | ✔️ |
| Booking management & listing publication | — | ✔️ | ✔️ |
| Rental income optimisation strategies | — | — | ✔️ |
| Home staging & interior decoration advice | — | — | ✔️ |
| Full property preparation (cleaning, shopping, equipment setup) | — | — | ✔️ |